Contact us

General enquiries

mc-contact-wel
Head Office

The Money Carer Foundation
Dalton House
Cross St, Sale
Manchester
M33 7AR

Call us on:

0800 083 0626

Please Note:

For all client correspondence from care providers and client support teams, a secure Money Carer account must be opened in the first instance by visiting

portal.moneycarer.org.uk

and following the ‘Create Account’ instructions.

We will then be able to deal with enquiries and provide information, securely, efficiently and adhere to GDPR compliance requirements.

Important: Emails sent to support@moneycarer.org.uk will no longer be received and as such will remain unanswered as per previous communications.

General Enquiries (for none individual client related matters)

info@moneycarer.org.uk

mc-contact-address

3D Secure Notifications

Please note that adherence to 3D Secure notifications and confirmations are required when purchasing online.

We appreciate the challenges that this process provides to carers who support our mutual clients however, given that a very small number of accounts have been challenged in the last few weeks we have tightened the procedure which we appreciate may cause some delays for a short period of time.

We are working to provide a care sector specific solution that works for all so please bear with us as we aim to have a solution in place shortly that reflects an understanding of the challenges that carers have when performing shopping tasks for clients and provides the necessary technical protections for all.

 

Thank you again for your dedicated work.

This will close in 20 seconds

Quick Links